CMC Case Study: The New India Assurance Company Limited

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Executive Summary

The New India Assurance Company Ltd (NIA) is a Public Sector insurance company having its Corporate Office in Mumbai. NIA had carried out its operations in a mixed mode - few of the operating offices were fully computerised, some were partially computerised and the rest were operating manually. The rapid growth of the business has put tremendous pressure on the existing system and pushed it to its maximum limits. To master these needs NIA chose CMC. NIC deployed GENISYS (General Insurance System) of CMC. It has not only satisfied the customers by providing hassle free, efficient and improved services but also given NIA the kind of technological edge they required to face the competitive world.

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