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Coca-Cola Amatil Partners With GXS Managed Services to Improve Customer Service

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Executive Summary

Producing over 1,450 million liters of beverage products a year, Coca-Cola Amatil supplies around 114,000 customers from large supermarket chains to small corner stores. Coca-Cola's customers are very keen to have as many of their suppliers dealing electronically as possible and they wanted to take a leadership role in the industry. To master these problems they chose GXS. GXS was appointed to own and manage Coca-Cola Amatil's e-commerce program through its Managed Services B2B outsourcing solution. Coca-Cola has gained substantial business benefits from the e-commerce solution including a reduction in the manual rework of orders.

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