Collaboration and Automation Boost Efficiency Across South Lanarkshire Council

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Executive Summary

Every council throughout the United Kingdom is charged with reducing spending and making efficiency improvements of 2.5% year-over-year. Councils have to make these savings across every department - from customer services and IT to human resources finance, and procurement. Since its creation in 1996, South Lanarkshire Council has systematically updated and consolidated its systems, infrastructure, and processes to provide better service to the local population and to meet government efficiency targets. South Lanarkshire Council worked with Oracle to implement an array of efficiency changes across all departments.

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