Business Intelligence

Cometa: Insurance BPO Services

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Executive Summary

Formed in January 1999 after the reform of the country's pension laws, Cometa is now by far the largest pension fund in Italy and one of the most important in Europe. While a small number of Cometa employees manage the fund's relationship with its key stakeholders, the operations of this nonprofit entity are fully managed by Accenture. Accenture Insurance BPO Services helps Cometa achieve high performance through cost reduction and superior customer service.

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