Construction Firm Streamlines IT Service Provisioning for Employees Around the World

Date Added: Aug 2010
Format: WORD

Global construction company Scott Wilson deployed Microsoft Forefront Identity Manager 2010 to achieve a single view of its 6,000 employees and control access to key IT services. Using the system, employees will request IT services and re-set their passwords remotely, reducing reliance on the United Kingdom (U.K.) helpdesk. This will result in 24-hour service availability, increased employee productivity, and significant administrative savings.