IT Policies Investigate

Construction Firm Streamlines IT Service Provisioning for Employees Around the World

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Executive Summary

Global construction company Scott Wilson deployed Microsoft Forefront Identity Manager 2010 to achieve a single view of its 6,000 employees and control access to key IT services. Using the system, employees will request IT services and re-set their passwords remotely, reducing reliance on the United Kingdom (U.K.) helpdesk. This will result in 24-hour service availability, increased employee productivity, and significant administrative savings.

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