Unified Comms

Consulting Firm Enhances Work-Life Balance With Unified Communications

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Executive Summary

A desire to deliver the best outcomes for its clients and provide a manageable work-life balance for employees drove A.T. Kearney to provide its consultants with tools to develop and maintain relationships with clients all over the world while also staying connected to colleagues and family members closer to home. The company first looked at adding unified communications capabilities such as instant messaging, presence, and softphone capability for mobile Voice over IP (VoIP) to its existing Cisco VoIP solution, but it found that Microsoft Office Communications Server could provide a full solution for a fraction of the cost.

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