Date Added: May 2010
Knowledge Tree is a provider of high tech document management software and is based at Raleigh, North Carolina. The electronic open source software offered by this company is aimed to work well with both small and medium sized organizations to their full capability. The software written in PHP powers the MySQL database engine. The company enabled PHP application in just a period of 3 months and they did this with the partnership of Microsoft. The business dilemma they faced was how to market this Linux based application in a Windows dominated world. They wanted to broaden the customer base by transitioning their application code from Linux to Windows server OS. With this move they intended to increase their revenue and improve partnership with important companies like Microsoft. They had a pretty impressive clientele who followed varied specializations and they wished to boost customer satisfaction. This case study reveals how the transition to Windows was done quickly and swiftly and how it was done in-house. The notable features brought by the transition include file sharing and collaboration which enables one to find files quickly, search and preview option so that one can get immediate results within the files one is searching for, work flow option so that one can route documents among users, alert them when action is needed and publish them when the action is done and finally securing the web fool proof so that nobody can get at them.