Context-Aware Communications for Competitive Advantage

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Executive Summary

Yankee Group CIOs are asked to envision an organization where employees, customers, partners and suppliers are able to reach whatever person or information they need whenever they want and from wherever they are. The Yankee Group chooses Alcatel-Lucent's Context-aware communications. Context-aware communications allows companies to take full advantage of many of the technology advancements of the past few years and bring productivity to unprecedented levels. Organizations need to make delivering context-aware communications a priority or risk rapidly falling behind the competition.

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