Corenet Relies on IBM Tivoli Netcool Software and Red Hat to Help It Deliver Competitive Service Levels

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Executive Summary

Corenet Oy specializes in network monitoring and management services, as well as data communications solutions for enterprises, government bodies and Information and Communication Technology (ICT) integrators. Corenet needed to consolidate its management information so it could resolve problems more quickly. As a result, the company hoped to provide faster service to customers and become more competitive within its native country of Finland. Corenet deployed IBM Tivoli Netcool software to consolidate, correlate, filter and enrich events so that its staff could focus only on relevant events. It uses IBM Tivoli Network Manager IP Edition software to perform automatic root-cause analysis based on network topology, and it relies on IBM Tivoli Netcool/Proviso software to handle performance management.

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