Date Added: Jan 2010
Several years ago, the Coronation Dental Specialty Group based in Cambridge, Ontario, Canada, was at a crossroads. The practice had grown to the point where a solid technology platform was increasingly necessary to manage the patient load. But its technology was inadequate: the firm's desktop PCs and network were failing far too often, and patient management suffered as a result. Coronation Dental struggled through poor experiences with two IT consultants, but eventually found one that would solve its problems, working with HP partner Novacc Technology to implement a soup-to-nuts technology upgrade. Now technology has been transformed from a hindrance to an enabler, facilitating annual growth of 75% since 2004 in the practice.