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Countess of Chester Hospital Integrates Training and Service Records to Ensure Compliance

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Executive Summary

Quality training is a key priority for the Countess of Chester Hospital. The Countess of Chester was managing courses and monitoring employee participation on spreadsheets and paper-based lists. HR personnel manually added achieved standards data to each person's file in ESR. In addition to high administration costs, staff training records were often three months out of date. Oracle Learning Management enables HR professionals to alert managers if staff have not completed mandatory training and automatically updates competency profiles. As a result, the Countess of Chester streamlined record keeping, allowing training managers to focus on ensuring that the content and quality of courses continues to meet organizational needs.

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