County Deploys Collaborative Social Services Tool, Wait Times Drop From Weeks to Hours

Boulder County, Colorado, provides services to 294,000 individuals through more than 100 local agencies and organizations. To enhance program efficiency and improve cross-agency coordination, the county deployed Efforts to Outcomes (ETO) software, a community-based, collaborative social services solution from Microsoft Gold Certified Partner Social Solutions. Now, multiple agencies within the county government - including Aging Services, Head Start, the Housing Counseling Program, and Community Justice Services - share participant data, resulting in coordinated services and reduced administrative overhead.

Provided by: Microsoft Topic: Project Management Date Added: Aug 2010 Format: WORD

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