Date Added: Jan 2010
This case study provides an insight into how Crowley Foods has improved its operational efficiency by implementing UCCnet's central item registry for supply side transactions, using LANSA's UCCnet solution. Crowley Foods is based in Binghamton, New York and is a leading distributor and manufacturer of dairy products in East coast. It operates thirteen manufacturing facilities, twenty sales divisions and undertakes distribution of several products under regional brand names in over 24 states. The paper quotes Diane Muller, the information systems manager at Crowley Foods, in whose opinion the LANSA solution has enabled them to communicate precise and synchronized product level information in a quick and cost effective manner to its trading partners. Since Crowley Food's retail partners use similar, updated standards-compliant data, it can no reach the market with its new products, much quicker in comparison to competitors. Some of the challenges faced by Crowley Foods and their solutions discussed in this paper are forty billion dollar sales, amounting to 3.5% of the total sales that are lost every year in the North American retail market due to inefficiencies in supply chain information. Another problem is that almost 30% of the retail catalog items have data errors that cost around $60 to $80 each and around twenty five minutes of time to clean it manually. The paper goes on to list many more challenges faced by Crowley Foods and then explains on how they've been able to overcome each one of them with the help of LANSA.