Customized Collaboration Solution Increases Efficiency and Improves Customer Support

Date Added: Jun 2010
Format: WORD

As one of the largest independent pan-European institutional equities brokers in the United Kingdom, Redburn Partners has a complex technology infrastructure. However, as is the case with most growing organizations, the more Redburn expanded its software systems, the more disjointed the technology infrastructure actually became. This prevented the company from operating as efficiently as it would have liked. Redburn implemented a customized intelligent collaboration solution from a Microsoft Gold Certified Partner, Formicary, a provider of systems integration and software solutions. The solution, based on Microsoft Office Communications Server 2007 R2 and Office SharePoint Server 2007, has not only transformed Redburn into a more efficient operation but has also improved the speed and accuracy with which the company responds to its customers.