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Dell Financial Services Improves User Experience With Web Content Management Solution

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Executive Summary

Dell Financial Services (DFS) is the financing arm of Dell, one of the world's leading technology and services providers. To maximize customer financing opportunities, the company needed to create a more seamless transition between Dell.com and the DFS Web site. It also needed to update its underlying Web site technology to enable business users to easily manage site content. DFS implemented a Web content management solution based on Microsoft Office SharePoint Server 2007. The new environment provides built-in workflow and tools that promote a standardized look and feel based on Dell.com. Now, the company can keep site content fresh and relevant, without IT intervention. And content updates that once required weeks of significant development effort are now completed by business users in just a few hours.

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