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Dell Improves Analytics and Project Management With Early Deployment of Office 2010

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Executive Summary

Headquartered in Round Rock, Texas, Dell is one of the world's largest computer manufacturers, providing IT products and support services to businesses, consumers, and governments around the world. Dell strives to make IT more efficient for itself and for its customers, and the company consistently looks for ways to increase its quality of service and improve internal processes for efficiency. In December 2009, Dell Services joined the Rapid Deployment Program for Microsoft Office 2010 to preview how the latest capabilities could help its internal teams improve customer service and streamline project management processes. As of May 2010, Office 2010 has been deployed to approximately 1,200 Dell employees.

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