Data Management

Dell Managed Desktop Solution Achieves 97 Per Cent End-User Satisfaction With Major Airport Authority

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Executive Summary

The IT infrastructure at Dublin Airport Authority (DAA) was complex to manage, with multiple suppliers and support tools. As a result, the IT team struggled to resolve end-user issues quickly, which affected employee productivity. Dell deployed high specification, standardised hardware and software to simplify IT management, and enhanced the end-user experience through a three-year Dell Managed Desktop contract.

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