Software

Dell Services Help Worldwide Medical Research Company ICON Clinical to Speed Its Software Image Updating Process by 50 Percent

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Executive Summary

Many of the world's top pharmaceutical and biotechnology companies depend on ICON Clinical plc (ICON) for strategic development, management, and analysis of programs that support clinical development - from compound selection to Phase I-IV clinical studies. ICON currently has over 7,000 employees, operating from 71 locations in 38 countries. Updating ICON's standard software image, configuring new client computers, and deploying new applications had become labor-intensive and time-consuming, threatening to overburden the company's limited IT staff. Using Dell X-Image and Custom Factory Integration (CFI) services, ICON streamlined imaging, simplified new PC configuration, and eliminated a software deployment backlog.

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