Data Management

Demag Cranes & Components GmbH Improves Knowledge Management for Software Implementation

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Executive Summary

Demag Cranes & Components GmbH wanted to manage three major planned projects: a new gear and crane production facility in China, replacement of the legacy order processing system, and migration to the new system to maintain growth and reduce expenditure on preparing and facilitating user training. Demag Cranes & Components GmbH worked with Oracle certified partner ISIKON GmbH to implement Oracle User Productivity Kit (UPK) - enabling Demag to secure external consultancy knowledge in China and ensure a consistent standard for training quality in building the new manufacturing plant, through knowledge transfer and sharing between project teams in Germany and China.

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