Leadership Investigate

Department Saves Millions in One of the World's Largest Modernizations

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Executive Summary

This European government department promotes opportunity and independence for all through modern, customer-focused welfare services that help people achieve their potential through employment, support their families and save for retirement, thus reducing reliance on benefits. In its mission to build a fair and inclusive society, the department provides an array of services and resources from welfare benefits and pensions to job-seeker support and child maintenance. HP helped designate a new facility as a world-class applications development center. Going further, the department has achieved Capability Maturity Model Integration (CMMI) Level 3 accreditation for systems development and implemented IT Infrastructure Library (ITIL) processes across the entire organization to optimize IT operations and ensure reliability.

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