IT Employment

Department Store Lowers Turnover 20% With PeopleAnswers

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Executive Summary

Retailers that consistently minimize employee turnover produce more revenue and provide better customer service. This department store chain is committed to offering shoppers outstanding service by maintaining a sales staff that is well trained, knowledgeable, and empowered to make each customer's shopping experience an enjoyable one. Using the pre-employment assessment and reporting features provided by PeopleAnswers, stores are equipped to identify and hire strong salespeople who are more likely to pursue long-term careers within the company, thus reducing turnover, improving customer service, and lowering company expenses related to recruiting, hiring, and training.

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