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DHL has been an innovative leader in the worldwide shipping business for more than 35 years. DHL is always on the lookout for improving how it does business. With this in mind, DHL looked at several solutions to help improve sorting and logistics. They chose ESRI Geographic Information System (GIS) software to improve the sorting and sequencing in the loading area. Using a mainframe environment, DHL is able to allocate resources, using ArcGIS Server software, through the Web to each terminal. Before using ArcGIS Server, DHL could only sort to a group of vehicles, leaving a lot of room for error and taking too much time at the terminal.
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