Enterprise Software

Distributor Automates and Streamlines Operations, Achieves Full ROI in Six Months

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Executive Summary

Winncom Technologies has 200 employees and distributes networking solutions worldwide. From 2000 to 2006, the company's revenue grew from U.S.$30 million to U.S.$64 million. With growth, however, Winncom's Sage MAS 90 system struggled to scale. Because order processing was largely manual, Winncom sometimes could not offer same-day shipping and lacked real-time insight into sales. To accommodate growth, Winncom deployed Microsoft Dynamics GP. Taking advantage of the extensibility of the system, Winncom also deployed Microsoft Dynamics CRM and select third-party add-ons to create a fully automated, end-to-end distribution system. By reducing expenses, increasing productivity, and driving new sales, Winncom estimates it achieved a full ROI in six months. Winncom has also reduced order errors from 15 - 20 percent to only 0.0001 percent and dramatically decreased order-processing time.

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