Dole Teams Up With Compuware for Proactive Problem Resolution
Dole Food Company is the world's largest producer and marketer of high-quality fresh fruit and produce. A lack of visibility into numerous issues within mission-critical applications and the overall performance of those applications left the Dole Fresh Fruit Division's IT managers flying blind. Because of this, their ability to correctly track, for example, product distribution and yard management, was severely hampered at best. Without a remedy, the company would be unable to resolve the frequent system stability issues that caused system and application outages. Compuware and Dole embarked on a pilot project, which utilized Compuware Professional Services experts to install Vantage so that the customer could see the solution in action.