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Ebrahim K. Kanoo Improves Overall Business Control and Customer Service With Integrated ERP Solution

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Executive Summary

Ebrahim K. Kanoo wanted to integrate financial systems across the company's network of business units to enable faster and more accurate reporting and eliminate manual processes and multiple customized applications in financial, human resources, inventory and purchasing systems to increase efficiency and accuracy. The challenge was to increase control over inventory of spare parts and vehicles and improve vehicle servicing awareness and notification capabilities to increase customer satisfaction. Ebrahim K. Kanoo consolidated multiple financial systems across automotive showrooms and service centers by deploying Oracle E-Business Suite applications to integrate IT infrastructure and increase data accuracy and accessibility.

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