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St. Lucie County Health Department wanted to needed to accommodate more and more requests for public records. Requesting documents from archives was a time consuming and expensive process at best. Request forms had to be completed and filed manually. They wanted to reduce archiving costs, improve customer service and eliminate on-site storage. They adopted eBridge Solutions' web-based document management system which resulted in Savings of more than $13,000 in 18 months Prudential-Davis Productivity Award.
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