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EDB Reduces Costs by Replacing PBX With Microsoft Communications Solution

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Executive Summary

Headquartered in Oslo, Norway, EDB Business Partner provides IT services including IT outsourcing and application development. It has 34 offices throughout Europe, Asia, and the United States. EDB has acquired many businesses over the past several years, resulting in a diversified communications infrastructure. Employees use many different communications systems, leading to inefficiencies when they try to work together. EDB also faced high costs for audio conferencing and mobile phone charges. A few years ago, EDB began to unify its systems and recently deployed Microsoft Lync Server 2010 to provide an integrated communications solution for the entire company. With this solution, EBD can reduce audio conferencing charges, mobile phone charges, and eventually retire its PBX systems.

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