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Edgenet plays a key role in worldwide e-commerce by gathering critical product data from 2,500 suppliers and distributing it to online retailers and search engines such as Bing and Google. To improve customer service and support growth, Edgenet needed to export critical product data more efficiently to online retailers and search engines that provide the data to shoppers. It also wanted to increase employee and customer insight into this data. Edgenet deployed a Microsoft solution for enterprise-level performance, availability, and business intelligence. Edgenet can now serve more customers faster; its network is simpler; and it is improving its competitive advantage.
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