Educational Service Provider Gains Agility to Quickly Scale Up or Down
Synergis education provides educational services for colleges and universities that are evolving to serve a new type of student. Their challenges are quickly add communications services in new locations as business expands free IT resources to focus on the core business and minimize Total Cost of Ownership (TCO). They chose Cisco to overcome these challenges. They implement Cisco Powered UCaaS (Unified Communications as a Service) cloud service from TeleSpace, used for direct-dial extensions, voicemail, call trees, and softphone functionality and integration with Microsoft Office 365. The result of implementing Cisco were acquired voice disaster recovery solution without IT effort or capital expense and lowered TCO compared to an on-premises solution.