Business Intelligence

eGrabber Case Study: King Technology, Inc.

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Executive Summary

King Technology, Inc. specializes in water treatment solutions for swimming pools and spas. King Technology uses Goldmine to maintain and share leads and customer requests among its sales and customer service teams. The company needed a fast, affordable solution that can completely automate the process of entering online leads and dealer information - submitted through their web forms - into Goldmine. This software application should also ensure prompt follow-up with their customers so that the customers' needs were immediately attended to. Mary McCarty researched various 3rd parties lead automation software listed in Front Range website before they found eMail-Lead Grabber.

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