Operating systems

Emergency Services in Ukiah, California, Modernizes 911 Center on Windows 7

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Executive Summary

Like many jurisdictions in rural parts of the western United States, the Public Safety Department of Ukiah, California, is made up of a small staff that serves a large geographical area. Moreover, Ukiah serves a city whose population more than doubles over the course of every business day, as people come in from surrounding communities to work. Technology has always played an important role in helping the relatively small team of first responders in the field do more with less, but the department's aging computer infrastructure - especially its 911 dispatch facility - needed a refresh. Ukiah's city IT department has made the decision to standardize on Windows 7 to lay the foundation for a new generation of computing for the city's first responders.

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