Emirates NBD Leads Human Resources Technology Revolution Across the United Arab Emirates

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Executive Summary

Emirates NBD wanted to upgrade Human Resources (HR) system and add genuine business value through decentralization and create a "Virtual HR manager" by instilling greater dependency on systems and self-service while eliminating bottlenecks. The challenge was to reduce overhead costs associated with core HR processes, including workflow, payroll, and performance appraisals and establish training methodologies to encourage HR autonomy. Emirates NBD deployed Oracle E-Business Suite to enable a more dynamic, flexible, efficient, and less stressful HR environment and automated more than 50 processes and sub processes such as workforce planning, new hire procedures, training, payroll, performance management, and career management.

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