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Energizer Improves Voice Communication to Enhance Productivity and Reduce Costs

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Executive Summary

Energizer Holdings is a global consumer goods company with business operations in 165 countries. In 2005, Energizer implemented the dedicated version of the Microsoft Business Productivity Online Standard Suite, a suite of hosted communication and collaboration tools and services. As part of its ongoing commitment to creating a productive mobile workforce, Energizer looked for ways to increase mobility and enhance communication. Because so many mobile workers were still dependent on desk phones for receiving calls and voice messages, Energizer decided to consider new technologies that would free them from their desk phones. Energizer decided to deploy the Voice over IP (VoIP) capabilities of Microsoft Office Communications Online.

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