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The customer, an industrial equipment manufacturer, was facing challenges in aligning its business strategies and operations due to lack of integrated/centralized information. Insight into the enterprise was needed to enable decision-making in effective business strategies. The integration within the units - such as Corporate, Finance, Operations and HR - was weak. An end-to-end ERP system was needed to centralize all data, streamline various business processes and enable decision-making. Mahindra Satyam helped the customer in implementing SAP R/3 in phases - starting from blueprint, design, implementation, deployment and support. The manufacturer's business processes were mapped to SAP functionality during the blueprinting phase.
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