Data Management

ERGO Simplifies the Printing and Distribution of 40 Million Customer Mailings Each Year With Automated Output Management

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Executive Summary

ERGO's two print centres are responsible for producing 40 million customer mailings every year and are crucial to the quality of its customer services. ERGO needs to ensure that print processes are efficient and cost-effective, while minimising waste and paper usage to align with environmental goals. ERGO has used CA Deliver, CA View and CA Spool, part of CA's Enterprise Report Management solution, since 1993 to manage printing and distribution within its mainframe environment. The solutions automate core processes, such as archiving, retrieval and backup.

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