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Erickson Retirement Communities wanted to target and deliver high-touch service to recruit new residents and reduce days on market for residents working to sell their homes to move into an Erickson property. The challenge was to minimize operational costs and improve business intelligence to drive and support high projected growth. Erickson Retirement Communities implemented Oracle's Siebel, Hyperion, JD Edwards EnterpriseOne and PeopleSoft Enterprise resource planning, sales, and reporting applications to improve service to current residents and manage new sales opportunities.
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