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Erie Insurance is a multiline insurance company offering auto, home, commercial, and life policies. Erie's corporate office is located in Erie, PA, and with 22 branch offices in 11 states, managing the desktop environment is a challenge. A top priority for the IT team is avoiding user downtime that could interrupt workflow or the real-time support the company provides to its branches. To increase user uptime while reducing IT support costs, the IT team decided to deploy PCs based on the Intel Core 2 Duo processor with vPro technology.
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