European Agency Enhances Collaboration With New Software

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Executive Summary

EUROCONTROL, the European Organisation for the Safety of Air Navigation, is out to create a "Single European Sky" by coordinating air navigation services across Europe. However, the organization's outdated collaboration software, used by dozens of internal and external groups, actually began to inhibit communication when it could not accommodate wikis, blogs, and other desired collaboration methods. EUROCONTROL made Microsoft SharePoint Server 2010 its new collaboration standard because features such as content tagging, blogs, wikis, search, and document management are included, out of the box. When its collaboration solution is fully deployed, EUROCONTROL anticipates smoother work processes, annual productivity gains of ?3 million (U.S.$4.1 million), annual software licensing and maintenance savings of ?1 million (U.S.$1.4 million), and improved service to members and customers.

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