Tech Industry

Facilities-Management Solution Firm Cuts Costs, Reinforces Leadership, Boosts Sales

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Executive Summary

Since its founding in 2001, Southern California - based SFW has become a leading provider of Web-based solutions that offer a highly visual approach to facilities management. For most of its history, the company based its Accendo product line on scalable vector-graphic technology, but in recent years, it encountered problems with that technology in terms of performance and support. So SFW turned instead to the Microsoft Silverlight browser plug-in and the Microsoft .NET Framework development environment. By using Microsoft technologies, SFW is enhancing the power and utility of its products, streamlining development, cutting implementation costs by 30 percent, and doubling the "Open rate" for its e-mail marketing campaigns.

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