Faction Boosts Customer Satisfaction and Competitive Edge with Cloud Services on NetApp, VMware, and Cisco
Value-added resellers, systems integrators and managed service providers seeking a faster and less costly way to enter the cloud have turned to Faction, an enterprise-class cloud services provider. Their challenges are to provide secure private storage environments that meet SLAs (Service-Level Agreements) for a rapidly growing customer base. They chose NetApp to overcome these challenges. They have facilitated 100% uptime SLAs and reliable performance across secure dedicated and multi-tenant environments using NetApp, VMware and Cisco technology. The results of implementing NetApp were offered performance-based SLAs made possible by NetApp clustered data ONTAP QoS capabilities, deliver 100% uptime SLAs for continuous operations, manage 5PB of active storage across eight geographies with two storage administrators and scale to support 400% growth over the past three years.