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Faden.it Services: German IT Firm Uses Cloud Solution to Help Manage and Protect Customers' PCs

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Executive Summary

Faden.it Services, a member of the Microsoft Partner Network, helps nearly 200 companies throughout Germany get the most value from their often limited IT budgets. Although the majority of Faden.it customers have only about 10 PCs, the company strives to give them access to advanced technologies that have historically been available only in larger IT environments. They expanded its portfolio of cloud-based offerings to include Windows Intune, an all-in-one PC management solution. After deploying the solution internally and to one of its customers, Faden.it is seeing improved system reliability, fewer help-desk requests, and higher productivity. The company also expects Windows Intune to attract 50 to 60 new customers over the next 18 months.

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