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CSSI specializes in creating software to help companies with an insurance business model streamline and automate core business processes. The company sought to infuse its existing VUE Compensation Management application with relational capabilities. After researching several packaged customer relationship management solutions and evaluating the cost of building the solution in-house, CSSI opted to take advantage of xRM, the application development platform that underpins Microsoft Dynamics CRM. Capitalizing on the built-in components and native extensibility offered through the xRM platform, CSSI built its VUE IncentivePoint solution in four months - 70 percent faster than originally projected.
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