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The First American Corporation, a Fortune 500 company based in Santa Ana, California, supplies businesses and consumers with online information in five primary industry segments, including title insurance and services, specialty insurance, and data and analytics. First American is the country's largest such information provider. Traditionally, each business unit had its own IT shop. But recently, First American created a cohesive IT operation capable of providing a standard services catalog, Service Level Agreements (SLAs), and disaster recovery guarantees for all business units. Now centralized using F5 Application Delivery Networking solutions and a highly virtualized server infrastructure with VMware, IT is far more nimble, efficient, and cost-effective in meeting business needs than it was previously.
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