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Executive Summary

Originating in 1951, the European Commission is the executive branch of the European Union. Within the Commission, the role of the Directorate General for External Relations (DG RELEX) is to assist the Commissioner for External Relations. Following a five year renewal of the contract in April 2003, DG RELEX needed to re-tender to find a supplier to operate the ITSDEL service in order to keep pace with certain organisational changes and the increased workload of its Delegations. Following an extensive European procurement Fujitsu was awarded a new four-year IT services supply contract by DG RELEX worth ?16.4 million (?13 million).

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