E-Commerce

Floor Covering Firm Improves Sales Process With Customer Relationship Management

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Executive Summary

modulyss - formerly Domo Contract Flooring - is a designer and producer of floor coverings. The company wanted to make it easier for employees to manage the sales process, and so it implemented the Microsoft Dynamics CRM 4.0 business management solution. Employees can now access data that supports their relationships with customers during the sales process, and helps them to win more contracts for the company.

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