Networking

Food Service Giant Enhances Branch Office Security, Cuts Update Work by 80 Percent

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Executive Summary

Compass Group North America provides catering and dining services to corporate clients, educational and healthcare facilities, and sports venues from Canada to Mexico. Its employees use thousands of computing devices in dozens of field and corporate offices. To meet credit-card industry regulations, it was critical to secure these computers, yet sending monthly security updates overloaded the Wide-Area Network (WAN), impacting user productivity and sometimes causing updates to fail. Compass Group deployed Microsoft System Center Configuration Manager 2007 to improve update efficiency and success. Branch-office employees are no longer inconvenienced or disturbed during update periods, the IT staff has reduced its security update work by 80 percent, and the company has cut network bandwidth to remote sites by 50 percent.

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