Unified Comms

Foxwoods Resort Casino

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Executive Summary

Foxwoods Resort Casino (Foxwoods) in Mashantucket, Conn. is the largest casino in the world, covering 4.7 million square feet with over 340,000 square feet dedicated to gaming. Foxwoods decided to consolidate its seven Avaya systems, resulting in an intelligent communications network served by two Avaya servers, multiple gateways and a mix of digital-based and IP phones. Foxwoods chose Avaya for several reasons. A major selection criterion centered on providing each guest with a memorable Foxwoods experience. With this in mind, the Avaya professional services organization developed a custom software application for the IP phones in the hotel's guest rooms.

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