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The opportunities for schools to use technology multiplied, the Ikomm services team became busier, particularly in terms of managing the schools' Dell OptiPlex 780 desktops with Intel Core 2 Duo Processors, and Dell Latitude E6410, E5510 and E4310 laptops with Intel Core processors. "In the past, the authors carried out 15 operations every time they needed to set up a new machine. They were deployed to meet the schools' expectations - while also providing for an emerging private-sector customer base - the team needed a new delivery model. Dell, the firm's long-term solutions provider, suggested that the company use X-Image. This managed service provides Dell Image Consultants who work alongside customers to create, consolidate and maintain a core image across multiple platforms.
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