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Griffith Hack : Specialist Australian Intellectual Property Law Firm Improves Productivity by Replacing PBX Phone Systems With Unified Communications Platform

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Executive Summary

Griffith Hack is a specialist Australian Intellectual Property (IP) law firm. They want all staff to be able to quickly locate individual specialists and consult with them wherever they are working. Legal staff wants to collaborate easily on legal documents, with clients as well as colleagues. Griffith Hack chose Microsoft to overcome these challenges. They replaced several PBX phone systems in all four offices, with a single unified communications platform that integrates with video conferencing systems. The Microsoft Lync deployment includes collaboration features such as desktop, presentation and program sharing, white-boarding and polling. The results of deploying Microsoft's solutions are greater productivity, intuitive tool promotes rapid take-up, more responsive technical services and rapid return on investment.

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