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Excelsior Gama Supermercados C.A. R.I.F. is one of the largest grocery retailers in Venezuela, with headquarters in Caracas. Founded in 1952, it has grown into a chain of 13 shops, each of which purchased and distributed goods on its own. As a result of this decentralization, the holding company had difficulty managing the analysis and planning of distribution processes. Excelsior Gama decided to upgrade to the latest version of the SAP ERP application in order to centralize the shops' activities, as well as to support the company's planned organizational growth. And an upcoming currency change meant the upgrade had to take place in a very short time.
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